Privacy Policy

Hanpass International strives to protect customers' personal information (hereafter referred to as "company") and complies with laws such as the Communications Secrets Protection Act and the Promotion of Information and Communication Network Utilization.
The company informs you of the purpose of personal information provided by customers and the measures for personal information protection through the personal information processing policy.

This policy goes into effect on November 12, 2014.


1. Purpose of personal information collection and utilization
2. Items and methods of collecting personal information
3. Personal information use and retention period
4. Personal information destruction procedure and method of destruction
5. User and legal representative rights and their exercise methods
6. Installing, operating, and rejecting automatic collection devices
7. Name (or department) of the person in charge of personal information protection; contact information


1. Purpose of personal information collection and utilization
The company utilizes the collected personal information for the following purposes:

(1) Implementing contracts for service provision and settling charges for service provision
- Delivery of contents, delivery of goods or invoices, purchase and payment of charges, financial services, and self-certification

(2) Managing members
- Use of membership services and personal identification, prevention of illegal use and unauthorized use of substandard members, confirmation of their intention to sign up, age verification, handling of civil petitions, and delivery of notices.

(3) Using marketing, advertising, and statistics
- Developing new services and providing services, posting advertisements, providing events, providing advertisements, providing information, and preparing statistics on members' use of services.


2. Items and methods of collecting personal information
The company collects the following personal information for membership, consultation, and service provision.

(1) Collected items
- Required input: ID, name, password, email address, mobile phone number
- Optional entry items: English name, personal customs declaration code, contact information, address, gender, date of birth, ID of the person recommended
- Non-input items: browser type, operating system, search term, service use and visit record, IP address, cookie

(2) Method of collection
- Methods of collecting website, customer center inquiries, event entries, and generation information tools


3. Personal information use and retention period
1. The company shall use the personal information within the scope notified in "1 Purpose of Collection and Use of Personal Information" and shall not use it in excess of the scope or disclose it to the outside without prior consent from the users. Exceptions are made in the following cases:

(1) Providing personal information
- In case the user's consent is obtained.
- Where there is a legitimate request from the investigative agency in accordance with the procedures and methods prescribed by the statutes for the purpose of the investigation or duty specified in the statutes;

(2) Retention period
Personal information is kept for smooth service use while using the service, but in the event of a member withdrawal application or service interruption, the information is destroyed immediately or the disclosure is prevented. However, it is preserved for a specified period of time if:

* Retention items: ID, date of birth, email address
* Reasons for preservation: preventing confusion in service use and cooperating with relevant agencies on investigation of illegal users.
* Retention period: 1 year

In addition, member information can be kept for the period specified in the relevant statutes.

* Retention items: Service history, visit history, IP information
* Reason for preservation: Communications Secrets Protection Act
* Retention period: 3 months


4. Personal information destruction procedure and method of destruction
In principle, the company shall destroy the information without delay if it does not fall under the aforementioned '3-(2) retention period'. The destruction procedure and method are as follows.

(1) Demolition procedure
- If a member withdraws from the service or stops the service, the information is destroyed.

(2) Demolition method
- Physical crushing or incineration is required if it is in shredable form so that recombination is not possible.
- Delete recorded electronic personal information in a technical way that cannot be replayed.


5. User and legal representative rights and their exercise methods
Users and legal representatives can view or modify their information at any time and request termination. Or contact the person in charge of personal information protection in writing, by phone, or by e-mail and we'll take care of it right away.


6. Installing, operating, and rejecting automatic collection devices
The company uses 'cookie' to provide services. Cookies are stored in the user's device storage device as small information that the server sends to the user's computer browser. The company uses cookies for the following purposes:

(1) Purpose of Cookie
Use to provide more optimized services or to create statistics by understanding the connection status and records of service users or visitors.

(2) Refusal of Cookies
The user has the option of installing cookies. Users can set options on their web browser to allow cookies, check each time cookies are saved, or refuse to save cookies. However, refusing to save cookies may cause inconvenience in using the service.

- View how to set it up (for Internet Explorer): Choose 'Tools' at the top of your web browser > Internet Options > Personal Information in order


7. Name (or department) of the person in charge of personal information protection; contact information
In order to protect customers' personal information and handle complaints related to personal information, the company manages personal information by designating a person in charge of personal information protection as shown below. Users can report personal information-related complaints to the manager, and the company will take action or respond quickly.

* Privacy Statement:
* Phone:
* Email:



If you need to report or consult about any other personal information infringement, please contact the following agency.

- Personal Information Dispute Mediation Committee (http://www.kopico.or.kr / 02-405-5150)
- Personal Information Infringement Reporting Center (http://privacy.kisa.or.kr / 118 Without National Number)
- Cyber Crime Investigation Unit at the Supreme Prosecutors' Office (http://www.spo.go.kr / 1301)
- National Police Agency Cyber Terror Response Center (http://www.netan.go.kr / 1566-0112)


We inform you that this "Site Privacy Policy" does not apply to collecting personal information from websites linked to the site.